FAQ Category

FAQ

  • Q How do we install after the equipment arriving destination? 

    A Detailed installation drawing can be provided for you. If it is necessary, we will send technicians to help you. However, the visa fee, air tickets, accommodation, wages will be paid by buyers.
  • Q How do you manufacture your equipment ?

    A Our  machining technology  includes laser/plasma cutting, automatic welding,CNC cutting and bending.
  • Q How do you keep your equipment from corrosion? 

    A We use the world-famous paint, like SigmaCoatings, PainBow,etc. What's more, we paint strictly according to the standard process.
  • Q How do you pack the products?

    A We use standard package. If you have special package requirements, we will pack as required, but the fees will be paid by customers.
  • Q What is the delivery time?

    A It would largely depend on the quantity of order and the item you want.. Generally speaking, the delivery time will be within 4 to 6 weeks.
  • Q How do I pay?

    A TT and L/C are acceptable and TT will be more appreciated. 30% paid for deposit by T/T before production, 70% balance to be paid by TT before shipment.
  • Q How do I buy your products?

    A You can provide us your water sources, water quality, flow rate and ground area (contact us for more details).
  • Q Can you meet my special requirements for my products?

    A Yes, we have a professional design team. Drawings can be provided according to your requirements.
  • Q Do you have  certificates?

    A Yes, we have ISO,SGS and CE certificate.
  • Q Do you have  minimum order quantity request?

    A No minimum order, but it can get a discount if you order a large quantity.
  • Q Where is your factory ? How can i visit there?

    A Our factory is located in No.1501, Zhucheng city, Shandong Province, China. It is about 1.5 hours from Qingdao airport. We can pick you up if you need, welcome to visit our factory.
  • Q Are you a factory or trading company?

    A We are a direct factory, we have rich experiences for manufacturing waste treatment plants for more than 20 years.
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Address: Address: Guanhai road #1501, Zhucheng City, Shandong Province, China 262200
E-mail: sales@better-ept.com
Phone:  +86 13356363253
WhatsApp: +86 13356363253
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